SRE · DevOps · Cloud Architecture

Infrastructure That
Scales. Reliably.

Director-level reliability engineering and cloud architecture consulting for startups to enterprises. We transform infrastructure from a cost center into a strategic advantage.

10+
Years Experience
99.9%
Uptime Delivered
30%
MTTR Reduction
PCI L3
Compliance Certified

Meet Your Consultant

A seasoned engineering leader who has scaled infrastructure and reliability for some of the internet's highest-traffic platforms.

I'm Edward J. Lam, Director of Engineering, Site Reliability at Poshmark — a leading social commerce marketplace. With over a decade of hands-on experience, I've built and led SRE teams that transformed reactive firefighting into proactive, systems-thinking engineering cultures.

My work spans Zero-Trust security architecture, multi-region AWS scaling, AIOps-driven incident management, and PCI compliance — delivering measurable outcomes at every stage of a company's growth.

Through Puredorks Consulting, I bring that same director-level strategic thinking and deep technical execution directly to your team — without the overhead of a full-time hire.

// industry speaker
Teleport Identity Summit 2025
"Modernizing Access: Poshmark's Journey to Zero Trust" — fireside chat with Teleport COO Taylor Wakefield on implementing PAM/IAM solutions at scale.
// leadership & strategy
Strategic Planning Headcount & Budgeting Vendor Negotiation Engineering Mentorship Cross-Functional Collab
// reliability & observability
SLO / SLA Definition Incident Command ELK Stack SumoLogic NewRelic PagerDuty
// cloud & infrastructure
AWS (Multi-Region) Kubernetes Terraform Ansible Jenkins CloudFormation
// security & compliance
Zero-Trust (Teleport) PCI Level 3 IAM / PAM Vuln Management

// experience

07/2023 – Present
Director of Engineering, SRE
Poshmark · Remote / Redwood City, CA
Architected company-wide Zero-Trust access model; led AIOps PoC targeting 30% MTTR reduction; oversees cloud security roadmap and infrastructure governance.
04/2021 – 07/2023
Engineering Manager, SRE
Poshmark · Remote / Redwood City, CA
Scaled the SRE team from reactive support to strategic partner. Established mentorship frameworks, drove vulnerability management cadence, led architecture governance reviews.
04/2018 – 04/2021
Sr. Software Engineer II / DevOps Engineer
Poshmark · Redwood City, CA
Scaled AWS infrastructure with Terraform & CloudFormation; automated PCI Level 3 AMI hardening; implemented MFA across SSH access; led zero-downtime migrations.
09/2016 – 04/2018
DevOps Engineer
Tobi · San Francisco, CA
Refactored CI/CD pipelines with Jenkins & Ansible; tuned SumoLogic and NewRelic alerting to reduce noise and accelerate incident detection.
10/2013 – 09/2016
Co-Founder / Technical Operations
AcmeMediaNet · San Francisco, CA
Designed and deployed bare-metal server environments (CentOS) and mail exchange systems from the ground up.

Transparent, Flexible Pricing

Engagements structured for every stage — from early-stage startup to large enterprise. All retainers include direct access to a director-level engineer, not a generalist.

Monthly
Annual Save ~17%
// tier 01
Essentials
$ 1,500  / mo

Ideal for early-stage startups and small teams that need expert SRE guidance without a full-time hire.

  • Up to 8 advisory hours / month
  • Infrastructure & architecture reviews
  • On-call runbook creation
  • SLO / SLA definition
  • Monthly strategy call (1 hr)
  • Email & Slack support (48h response)
Get Started
// tier 03
Enterprise
Custom

For enterprises requiring embedded, full-scope SRE leadership, compliance strategy, or team buildout.

  • Unlimited hours / fractional CTO-level
  • Everything in Professional
  • Zero-Trust architecture design
  • PCI / SOC 2 compliance roadmap
  • Multi-region AWS / Kubernetes strategy
  • SRE team hiring & mentorship
  • Weekly executive reporting
  • Dedicated on-call coverage (negotiable)
Contact for Pricing
// one-time & project services
Infrastructure Audit
From $2,500
Comprehensive review of your cloud architecture, security posture, and operational processes with an actionable findings report.
Cloud Migration
From $10,000
Lift-and-shift or re-architecture of workloads to AWS/GCP/Azure with zero-downtime cutover planning.
Zero-Trust Implementation
From $8,000
End-to-end design and deployment of a Zero-Trust access model — replacing VPNs with modern IAM/PAM solutions.
Kubernetes Buildout
From $6,000
Production-grade Kubernetes cluster design, deployment, and runbook creation for your engineering team.
Observability Stack Setup
From $4,000
Design and implement a full observability stack — metrics, logging, alerting, and dashboards tailored to your stack.
Emergency Incident Response
$350 / hr
On-demand expert response for production outages, security incidents, or critical infrastructure failures. Available 24/7.

Let's Work Together

Whether you need a quick infrastructure assessment or a long-term reliability partner, reach out and let's figure out what makes sense for your team.

Every engagement starts with a free 30-minute discovery call to understand your infrastructure, pain points, and goals. No pitch, no pressure — just an honest conversation about how we can help.

📍
Sonoma, CA · Available Remote Worldwide
Typical response within 24 business hours

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